Terms & Conditions

 

In these terms and conditions:-


a) Any reference to “we” “our”, “us” or the Supplier, is a reference to NIOA Pastoral Co. 
b) Any reference to “you” “your”, or the Customer is a reference to you as a Customer of NIOA Pastoral Co. purchasing goods via the Website nioapastoral.com.au
c) Any reference to the Website is to the site nioapastoral.com.au
d) Any reference to products or goods refers to goods purchased or made available for sale on the Website
e) A State or Territory means a State or Territory of Australia

1. RECITALS:
1a. Prices shown are subject to change without notice.
1b. The placement of an order via the website or the receipt of payment in respect of that order does not constitute acceptance of that order by the Supplier. The Supplier will be deemed to have accepted that order only once the goods are dispatched. Alternatively, the Supplier may cancel or decline any order placed via the Website due to the unavailability of stock, pricing error or for any other reason, and will issue a refund in such an event if payment has been received by the Supplier.
1c. All prices are shown in Australian dollars.
1d. All prices include GST.
1e. By using this site or by placing any order, you warrant that:-
(i) you are at least eighteen years of age; and
(ii) you are, if ordering products for your own personal usage, an Australian citizen or permanent resident; and
(iii) you will not use any product ordered or obtained from this site for any illegal or improper purpose.


2. FREIGHT AND DELIVERY OF GOODS:
2a. All Freight or Postage is payable by the customer. Prices for products do not include freight except where expressly indicated.
2b. Quotations for freight are provided as a convenience, including any instance where the cost of shipping is represented as being “free” or at zero cost. The seller reserves the right to notify buyer of actual cost of freight and adjust sell price by mutual consent or refuse sale at the seller’s discretion.
2c. Freight quotes are for Australia only unless otherwise stated.
2d. Deliveries will be made by a carrier of our choice to the address stipulated in the order.
2e. You must ensure that someone is present to accept delivery. Anyone at the delivery address who receives the goods shall be presumed to be authorised by you to receive the goods on your behalf.
2f. We may request that the recipient of the goods provides satisfactory proof of age. We may refuse delivery if satisfactory proof of age is not provided or if the recipient is not able to demonstrate that they are eighteen years or older.
2g. The Supplier is not responsible for any damage to products caused by a freight handler and any such damage is the responsibility of the freight handler. We recommend that customers obtain insurance in relation to any items to be sent by freight and we endeavour to provide that option to customers when ordering where such an option is available.


3. CANCELLATION OF ORDER:
3a. You may cancel your order at any time before the order is dispatched and receive a full refund.
3b. Once your order has been dispatched order cancellation will incur all freight charges. or retailer, and to limit or refuse service to any individual, group or geographic location or region.


4. STOCK IMAGES
Stock images should be considered as indicative only. The actual item may differ from the image depicted on the website. The colours of products may vary depending on the display settings of your computer or device and the lighting employed in the photography of the product as it appears in the stock image. Such variations will not constitute any defect in the product.


5. WARRANTY:
5a. Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision.
5b.Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
5c. In the event that the Supplier breaches or is found liable for any breach of a warranty according to the Australian Consumer Law its liability shall be limited at its option, to any one or more of the following:
(i) In the case of goods: replacement of the goods or the supply of equivalent goods; repair of the goods; payment of the cost of replacing the goods or acquiring goods; or payment of the cost of having the goods repaired; and
(ii) In the case of services: to either supplying the services again or payment of the cost of having the services supplied again.
5d.All products sold are covered by a manufacturer’s warranty, which is distinct from and in addition to any rights that you may have under the Australian Consumer Law, and which is generally 12 months from the date of purchase unless otherwise stated.
5e. Should you need to claim warranty please contact us using the following contact details:-
Shannon Gardner
s.gardner@nioa.com.au

6. DISCLAIMER:
6a. We may make adjustments, improvements or changes to our website, its content, or to any of the products, at any time and without advance notice.
6b. You are advised that content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if you bring errors to our immediate attention.
6c. We give no warranty and make no representation, express or implied, as to:
• The adequacy or appropriateness of the goods for your purpose
• The truth of any content on our website published by someone other than us
• Any implied warranty or condition as to the fitness of the goods for a purpose other than that for which the goods are commonly used
6d. Our website may contain links to other Internet websites outside of our power and control. You acknowledge and agree that we shall not be liable in any way for the content of any such linked website, nor for any loss or damage arising from your use of any such website.
6e. To the maximum extent permitted by the Australian Consumer Law or by any other applicable law:-
(i) The Supplier disclaims all warranties with regard to the information and applications contained on the website and your use of the website, including all implied warranties of merchantability and fitness; and
(ii) The Supplier, its contractors, agents, or employees disclaim liability for any damages whatsoever (including special, indirect or consequential) arising out of or in connection with the use or performance of the website whether in contract, at common law or in equity, or on any other basis.

7. CONTENT AND INTELLECTUAL PROPERTY:
7a. We will defend the intellectual property rights in connection with our goods and our website whether provided by us or by any other content provider (including: text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).
7b. We also claim copyright in the designs and compilation of all content of our website.
7c. You may not copy, modify, publish, transmit, transfer, sell, reproduce or distribute the content of our website.
9d. All content is protected by Australian and international copyright laws.


8. SECURITY POLICY:
When purchasing from us, card details are transmitted through a secure Westpac payment gateway. The Credit Card data is not recorded by us after processing.